We stand behind the quality of our jewelry and guarantee it to be free from defects. If you encounter a defective item, you have the option to request repair, a refund, or an exchange. Additional information can be found in our limited lifetime warranty.

For items deemed defective and eligible for the mentioned services, please ensure they are returned within 14 days of the original purchase, along with all the original packaging and the sales receipt, in their original condition. Items returned between 14 and 30 days are eligible for exchanges of the same items only. A 20% restocking fee will be applied for refunds. It's important to note that items categorized as made-to-order, custom, exclusive, or sale items are eligible only for repair and exchange solely in the event of a defect. For further instructions regarding our shipping center, authorization code, and return details, please contact us.